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Join date: Sep 5, 2023
Posts (60)
Jun 1, 2026 ∙ 2 min
Investing in good retail builds brand loyalty because customers can feel it a mile-off
As tempting as it is to cut store budgets and then blame the retail industry for a brand’s demise, it’s kind of a furphy. Retail isn’t dead because people still love to shop.
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May 13, 2026 ∙ 3 min
I’ve got a love-hate relationship with AI and it’s not AI’s fault
I was a little alarmed last year when I was chatting to an IT security consultant and he denied that AI code is written by a human. He went on to assure me that AI codes and algorithms were far too long and complicated to be written by a person. I countered that unless these mega-sums grow on trees, then odds-on a human made it.
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Apr 15, 2026 ∙ 2 min
The unlikely cross-over between retail design and the culinary world
I remember years ago Ben posted a note that work is all about turning up, solving today’s problems, then doing it again tomorrow. The take-out I took away was that we need to adjust our mindset to expect that daily problems are just par for the course.
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Renée Ballard
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